ND Hive Privacy Policy
Last Updated: February 2026
ND Hive (“ND Hive,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your information while providing a supportive and productive environment for our community.
This Privacy Policy explains how we collect, use, share, and safeguard information when you access our website, platform, community spaces, and related services (collectively referred to as the “Services”).
By using ND Hive, you agree to the practices described in this Privacy Policy.
1. About ND Hive
ND Hive is a productivity platform and community designed to support neurodivergent individuals through tools, shared accountability, coworking, and coaching access.
ND Hive is not a medical provider, therapy practice, or crisis intervention service.
Information shared within the platform should never replace professional medical, psychological, or emergency care.
2. Information We Collect
Information You Provide
When you create an account, purchase access, or interact with ND Hive, we may collect:
• Full name
• Email address
• Phone number
• Mailing address
• Account credentials
• Billing confirmations
• Communications with support
Within the platform, you may voluntarily provide:
• energy tracking
• mood or emotional check-ins
• task planning information
• productivity notes
• journal entries
• community discussions
• coworking participation
• shared accomplishments
Providing this information is optional.
Some of this information may relate to personal experiences, productivity challenges, or emotional context.
3. Safety and Emergency Contact Information
To help maintain a responsible community environment, ND Hive collects phone numbers and mailing addresses.
Although ND Hive does not provide mental health treatment, situations may arise where a member expresses credible intent to harm themselves or others.
In rare circumstances ND Hive may use available contact information to:
• attempt to contact the individual
• request a wellness check from local emergency services
• provide limited information to appropriate authorities when necessary to protect life or safety
These actions are taken only when there is a reasonable belief that intervention may be necessary.
ND Hive should never be relied upon as an emergency service.
If you are experiencing a crisis, contact emergency services immediately.
4. Payment Processing
Payments are securely processed through Stripe.
ND Hive does not store full credit card numbers.
Stripe may collect:
• billing name
• billing address
• payment information
• IP address
• fraud detection data
Stripe processes payment information according to its own privacy and security policies.
ND Hive receives limited information required to confirm payment and activate accounts.
5. Automatically Collected Information
When you use ND Hive we may automatically collect:
• IP address
• browser type
• device information
• operating system
• platform activity
• timestamps of interactions
• error reports and performance data
This information helps maintain platform security and performance.
6. Cookies and Similar Technologies
ND Hive may use cookies or similar technologies to:
• maintain login sessions
• remember preferences
• analyze usage patterns
• improve functionality
Cookie types may include:
Essential cookies
Analytics cookies
Performance cookies
Users may control cookies through browser settings.
Disabling cookies may impact functionality.
7. Community Spaces and Visibility
ND Hive includes interactive areas where members may:
• share progress
• ask questions
• celebrate achievements
• participate in coworking
• interact with coaches
Information shared within community spaces may be visible to other members in those areas.
Please use discretion when sharing personal details.
8. Community Confidentiality
ND Hive is designed as a supportive environment where members can participate without fear that discussions will be shared publicly.
Members are expected to respect the privacy of others.
Users should not:
• publicly post screenshots of private ND Hive conversations
• copy or distribute discussions outside the platform
• use member content for external publications, research, or commercial purposes without permission
ND Hive cannot guarantee all members will follow these expectations, but violations may result in removal from the platform.
9. Protection Against Misrepresentation
Content shared within ND Hive is part of a private community environment and may not reflect full conversations or context.
Users agree not to misrepresent, selectively edit, or publicly present ND Hive discussions in a misleading way.
Unauthorized public sharing that misrepresents the platform or its members may violate our Terms of Service.
10. AI and Data Training Protection
ND Hive content, including discussions, coaching sessions, materials, and user interactions, may not be used to train artificial intelligence systems, datasets, or machine learning models without explicit written permission from ND Hive.
This applies to:
• automated scraping tools
• AI training datasets
• content aggregation systems
• research or commercial data collection
Unauthorized use of platform data may result in termination of access and potential legal action.
11. Peer Support and Coaching Boundary
ND Hive provides productivity coaching and peer support.
Members may share experiences, suggestions, or opinions.
However:
• advice from other members should not be considered professional medical or psychological guidance
• coaching provided on the platform is educational and supportive in nature
• ND Hive does not provide therapy, psychiatric care, or clinical treatment
Users remain responsible for their own decisions.
If professional care is needed, licensed professionals should be consulted.
12. How We Use Information
Information may be used to:
• create and manage accounts
• provide platform features and tools
• process subscriptions and payments
• communicate updates or support responses
• enforce Terms of Service
• maintain community safety
• detect fraud or misuse
• improve the platform
Aggregated or anonymized information may be used for analytics.
13. How Information May Be Shared
ND Hive does not sell personal information.
Information may be shared with:
Service Providers
Companies that help operate the platform, such as hosting providers, analytics services, or payment processors.
Legal and Safety Situations
Information may be shared when necessary to:
• comply with laws
• respond to legal requests
• protect safety
• investigate fraud or misuse
Business Changes
If ND Hive undergoes a merger, acquisition, or sale, information may transfer as part of the business transaction.
14. Platform Moderation and Administrative Access
Administrators and moderators may access limited information to:
• resolve technical issues
• enforce community guidelines
• investigate misuse
• address safety concerns
• comply with legal obligations
Access is restricted to what is necessary.
15. Data Retention
Information is retained only as long as necessary for legitimate purposes including:
• maintaining active accounts
• legal compliance
• dispute resolution
• fraud prevention
• platform improvement
Certain data may remain in backups for a limited period.
16. Data Security
ND Hive uses reasonable safeguards to protect information from unauthorized access or misuse.
However, no online platform can guarantee absolute security.
Users are responsible for protecting login credentials.
17. Your Privacy Rights
Depending on your location, you may have rights to:
• access personal information
• correct inaccurate data
• request deletion of certain information
• request a copy of your data
Requests can be submitted to:
[Insert Email Address]
Identity verification may be required.
18. Marketing Communications
Users may receive updates, newsletters, and product announcements.
You may unsubscribe from marketing emails at any time using the link provided.
Operational messages such as billing notifications may still be sent.
19. Children’s Privacy
ND Hive is intended for individuals 18 years of age or older unless specific permission is granted.
We do not knowingly collect personal information from children under 13.
If such information is discovered, we will remove it.
20. International Users
If you access ND Hive from outside the United States, you understand that your information may be transferred to and processed in the United States.
21. Updates to This Policy
This Privacy Policy may be updated periodically.
The updated version will include a revised “Last Updated” date.
Continued use of the platform indicates acceptance of the updated policy.
22. Contact
For privacy questions or requests:
ND Hive
Email: info@ndhive.com
Location: Alabama, United States